By Susanna Boyer • 2019 Director
As a real estate agent, there is no doubt you will come across a client that, no matter what you do, will prove to be a difficult one. They’ll have unrealistic expectations, make outrageous requests or even worse, drag your name through the dirt if or when you decide it’s not worth your time. Here are a few examples of annoying clients who can make you rethink your job choice.
Mr. Overexcited and Mrs. Underprepared: These are the buyers who want to see 50 homes over the next couple of days, but refuse to get pre-approved, so they don’t even know how much they qualify to spend!
Mr. and Mrs. Undercut: We’ve all had that buyer client that you’ve been working with for six months, but they drive around, call on every “for sale” sign, talk to listing agents, ask them to show the house, write the offer, but never mention that they are already working with another REALTOR!
Mrs. Unrealistic: This is the one who texts you at midnight and expects to see a property at 9 a.m. in the morning.
Mr. I’ll Do What I Want: You know this one! This is the seller who refuses to keep the house clean and won’t agree to showings except at certain times and certain days and won’t allow a sign or a lock box!
Mrs. I Really Didn’t Want Your Opinion: This is the seller who asks your professional opinion on what they should do to make the home more saleable, yet they won’t do any of the things that you tell them to do.
Mr. and Mrs. Pie in the Sky: We’ve all been fed a piece of this pie — the seller that will not lower their price, no matter how many times you tell them that it is overpriced.
Mr. and Mrs. Cutthroat: This is the favorite of all REALTORS (wink, wink). This is the client (buyer or seller) who wants part of your commission because you “make so much money” for doing very little. Wait! What?
All of these examples are education opportunities, but after you’ve told them so many times and they still don’t get it, it’s time to let them go. Refer them to someone and get a referral fee. At least in this scenario, you get paid and don’t have to deal with the chaos. RL