Starpointe Realty Management
StarPointe Realty Management, established and operating on Christian values of integrity and respect, places priority on the interests and investments of homeowners and tenants alike. Starting his career in the homebuilding and development industry, broker/owner CJ Rogers recognized the need for high-quality, full-service property management in Central Texas. In founding StarPointe, he tapped into his many years of experience and knowledge to provide a valuable resource to real estate professionals, investors, agents, owners and tenants.
With offices in Killeen and Round Rock, Texas, the experienced management team offers many complementary services with one goal in mind: “to have happy clients who are raving fans for life.” Unlike many large, national property management companies, StarPointe is a small, family-owned business offering benefit programs and guarantees for its clients. According to Anthony Collins, operations manager, “our full service goes beyond your typical property management company. We offer a resident benefits program that includes ID monitoring, credit monitoring, pest control, and air filters. We also have rent, eviction, and pet guarantees that no other management company in our market will offer.”
From single-family and multi-family homes to duplexes and fourplexes, StarPointe offers landlords the solutions to many owners’ struggles, including tenant screening, rent collection, maintenance, and asset protection. “Whether individual owners have been self-managing their property or they have become accidental investors, the professional team at StarPointe provides the expertise to ensure that each of its clients receives maximum return on investment,” says Collins.
A former professional golfer, Collins stumbled into the property management industry but realized that it was something he believed in. Leaving a major real estate brokerage firm to join StarPointe, he was overwhelmed by the family atmosphere of the office and CJ’s management of the company. Anthony shares, “CJ does a great job managing and running the company. He’s on top of the latest trends and shares his excitement and enthusiasm in everything he does.” He is very much hands-on in the operation of the business and cares deeply about clients. “With the recent heat wave, CJ could be found personally installing portable air conditioners where the AC unit went out.” How many other management companies would go out of their way to handle something like that? As Anthony Collins refers to CJ, “he is a machine!” Those things that occur behind the scenes, behind the everyday management of the business, set StarPointe Realty Management apart from the rest.
Emerging from the pandemic, Collins reflects on the struggles some industries experienced. “Although there was a sense of uncertainty about what was happening, the property management industry did not miss a beat. The process of showing properties was a little challenging, and the company quickly shifted to virtual walk-throughs. But, other than the reduction in day-to-day personal interactions, residents in the Austin area still needed our property management services,” especially as more people were home and/or working from their homes.
With its roots firmly planted in Christian values, the company believes strongly in sponsoring local events and providing monetary donations to various organizations within the community, such as pet adoption. On-going development is also a staple of the StarPointe culture, with training and speaker presentations a regular part of the employee calendar.
When first arriving at StarPointe Realty Management four years ago, Collins breathed a sigh of relief, feeling as though he “had a spot here…I belong here.” This feeling of inclusion, joy, and admiration the team has for one another translates into how they interact with clients and customers. Collins continues, saying, “you can tell people enjoy being there. There’s a lot of laughter going on, and it’s a great culture to be in. I wouldn’t give it up for the world.”
Based on the culture and policies of the company, StarPointe is on track to being one of the top management companies in Austin. To learn more about StarPointe Realty Management’s full-service property management opportunities to care for your investment, contact us at www.StarPointeRealtyManagement.com or 844.760.0098.